Who is Soak and Sleep?
Founded in 2008 by Charlie Hunt [1], Soak and Sleep began its journey from a modest spare room with just a £100 website. 💻
This small bedding business has seen substantial growth over the last 10 years.
Hunt attributes a significant part of this success to selling through Amazon, which allowed them to access marketplaces previously inaccessible to them.
This strategy, alongside their commitment to quality and affordability, has established Soak and Sleep as the leading online retailer for bedding and bath linens.
What does Soak and Sleep sell?
Soak and Sleep offers a selection of bedding and bath products, emphasising quality at affordable prices.
We’ll dive into some of their standout products below.
Soak and Sleep pillows
Soak and Sleep pillows include a variety of materials to suit every preference, from luxurious microfibre and duck feather & down to cosy wool and supportive memory foam. 🐏🧽
Standout products include the Soft As Down Microfibre Pillows and 80% Goose Down Pillows, which have earned 5-star reviews on Trustpilot.
The type of pillow you need depends on the firmness of your mattress and your sleeping position.
Find out more in our article on the best pillows.
Soak and Sleep duvets
The Soak and Sleep duvet collection offers everything from cot bed sizes to the expansive emperor size.
It’s fairly rare to find a duvet in Emperor size, which highlights the brand's commitment to catering to every need.
Whether you're looking for the indulgent softness of Hungarian goose down, a Soak and Sleep wool duvet, or the luxurious feel of silk, the brand ensures there's a natural filling to suit your comfort preference. 🌿
For those seeking a more budget-conscious option without compromising on comfort, their Soft as Down microfibre duvet is a great choice.
Among their premium offerings, the Eiderdown duvet is the epitome of luxury.
The emperor size costs just over £9000, making it one of the most lavish duvets on the market. 🤑
Soak and Sleep bedding
Soak and Sleep also offer a variety of different bedding options.
These include:
- Soak and Sleep bed linen
- Soak and Sleep pillowcases
- Soak and Sleep bedspreads
- Soak and Sleep duvet covers
- Soak and Sleep mattress protectors
- Soak and Sleep mattress toppers
Like the rest of the range, these products are available in both natural and synthetic options.
Some of the retailer’s most highly reviewed bedding products include 600TC Egyptian Cotton Bedding and the Quilted Cotton Pillow and Mattress Protectors.
Soak and Sleep mattresses
Soak and Sleep extends its expertise beyond bedding accessories to include a line of traditional pocket spring mattresses renowned for their comfort and support. 🥰
Customers have the option to choose between pocket spring mattresses with natural fillings, crafted by Harrison Spinks, and those with synthetic fillings, catering to a range of preferences and needs.
These mattresses' price points vary significantly, ranging from £200 to £2000, ensuring there's an option for every budget.
For those looking to complete their sleeping setup, Soak and Sleep also offers the option of pairing mattresses with a divan bed base.
The mattresses include a 100-night trial period to compete with these newer age online brands. 🥇
However, it's worth noting that many of their mattresses are handmade to order, which means they might take a little longer to arrive than the conventional bed-in-a-box. 🚚
Other products, including towels, nightwear and accessories, are also available on the Soak and Sleep website.
What makes Soak and Sleep special?
Let’s dive deeper and find out what sets Soak and Sleep apart in the crowded online marketplace of home comfort.
Excellent reviews
A glance at Trustpilot reveals nearly 30,000 Soak and Sleep reviews with an impressive average rating of 4.6. ⭐
And many Soak and Sleep products have thousands of 5-star reviews.
This level of acclaim shows Soak and Sleep's commitment to crafting high-quality products and ensuring top-tier customer service.
Fair prices
True to their promise, Soak and Sleep aims to offer exceptional quality at the fairest prices. ✔️
The brand ensures there's something for every budget, from luxury options like natural goose down, wool, or silk to more budget-friendly synthetic alternatives like microfibre.
While some items might be pricier, there's always a fair selection of affordably priced products, making luxury accessible to all. 💰
Generous guarantees
The confidence Soak and Sleep has in its products is reflected in its generous guarantees.
You can get a guarantee of:
- Up to 15 years on duvets
- Up to 5 years on pillows
- Up to 2 years on protectors
- Up to 5 years on mattress toppers
- Up to 5 years on mattresses
These guarantees protect the buyer against any manufacturing defects for the duration of the guarantee period. 🛠️
Should a fault be found, Soak and Sleep will replace the product with the same or an equivalent item.
Although a 15-year guarantee on duvets is among the best seen in the bedding industry, the 5-year guarantee on mattresses is less competitive.
Ideally, mattresses should carry at least a 7-year guarantee, aligning with their recommended lifespan.
Leading brands such as Simba and Emma offer 10-year guarantees on their mattresses, setting a benchmark for what consumers should expect.
Soak and Sleep discount codes
Navigating the world of online shopping for home comforts becomes even more rewarding with Soak and Sleep discount codes.
Like many savvy online retailers, Soak and Sleep promo codes are available directly on their website, allowing shoppers to snag savings on select products. 🏷️
These codes are usually displayed in the corner of the product image and can be applied at checkout for instant discounts.
But the savings don't stop there.
For those looking to maximise their budget, Soak and Sleep also feature clearance items, providing an opportunity to score even bigger discounts on products being cleared from stock.
Alternatively, sign up for our newsletter for discounts on all our favourite mattress and bedding products.
Is Soak and Sleep any good?
Soak and Sleep distinguishes itself in the bedding and bath market by strongly emphasising a dedication to quality at fair prices.
The numerous 5-star reviews reinforce its reputation as a retailer committed to producing quality products that meet customer satisfaction.
While some products offer up to 15-year guarantees, mattress guarantees fall short of industry standards, which may be a consideration for those prioritising long-term durability.
However, Soak and Sleep pillows, duvets, and bedding are great options for those seeking quality home comforts.
Contact Soak and Sleep UK
Customer service: To contact Soak and Sleep UK directly for complaints, support, or queries, please email them at info@soakandsleep.com or call them on 01483 616 616.
Registered office: Soak&Sleep, 2nd Floor, St James House, 20 Bedford Road, Guildford, GU1 4SJ, United Kingdom.
Frequently asked questions
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Does Soak and Sleep have a shop?
Soak and Sleep operates as an online store only and does not maintain any physical shops.
However, they occasionally run pop-up shops in the UK for those who prefer shopping in-store.
You can learn more about these pop-up shops by contacting the Soak and Sleep customer service team.
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Soak and Sleep Trustpilot reviews
The Soak and Sleep Trustpilot profile stands as an example of customer satisfaction and brand reliability.
With nearly 30,000 reviews, the brand has secured an excellent average rating of 4.6, highlighting its exceptional service and product quality.
Among these, an impressive 86% are 5-star reviews, showcasing the overwhelmingly positive feedback from customers.
Even more telling is the fact that only 3% of these reviews are 1-star, indicating rare dissatisfaction.
This volume of feedback, particularly the Soak and Sleep pillows review section is particularly impressive, with customers commenting on the high-quality and durability of these items.
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Who owns Soak and Sleep?
The visionary behind Soak and Sleep is Charlie Hunt, who, at 49, transformed a small idea into a leading online retail powerhouse.
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References
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