Origins of John Lewis
John Lewis & Partners is one of the UK’s biggest department stores.
But where did it all begin? 🤔
Who was John Lewis?
John Lewis was a linen draper apprentice who moved to London and worked his way up selling silk and woollen cloth.
Eventually, John Lewis opened his drapery shop in Oxford Street in 1864.
As his business grew, John Lewis expanded into neighbouring properties and widened his merchandise to women’s and children’s clothing and furniture. 🪑
What is a John Lewis partner?
John Lewis had innovative ideas about his business model, signing away his personal ownership for the company’s growth. 🤯
He wrote a constitution with the basic principles that every employee is an owner.
The idea was that the more the employee gives to a company, the more they get back.
Today, John Lewis & Partners is the largest employee-owned business in the UK, with over 80,000 partners. 🙌
John Lewis mattress collections
You can get a range of different mattress brands at John Lewis.
However, John Lewis & Partners has an impressive range of mattresses manufactured exclusively for the store.
So, how do you decide between the hundreds of mattresses available?
Luckily, John Lewis has divided its best mattresses into separate categories.
The John Lewis mattress collections includes:
- John Lewis & Partners Ultimate Collection
- John Lewis & Partners Essentials Collection
- John Lewis & Partners Eco Collection
- John Lewis & Partners Climate Collection
- John Lewis & Partners Classic Collection
So, which John Lewis Collection is for you?
Ultimate Collection
The Ultimate Collection includes luxury mattresses made with natural materials. 🌱
These mattresses are made with natural fillings, including British wool, Egyptian cotton, hemp, alpaca wool, and cashmere. 🐑
Some mattresses also come with a zip and link option for those with narrow entryways and stairwells.
For easier transportation, zip and link mattresses are divided into two halves and can be reconnected when placed on the bed.
We recommend the Ultimate Collection for anyone looking for the highest quality materials in a traditional-style mattress.
The John Lewis Ultimate Natural 43000 mattress is very popular.
Essentials Collection
On the (much!) cheaper end of the price scale is the Essentials Collection.
This collection ranges from traditional pocket-sprung mattresses to hybrid memory foam mattresses. 🧽
John Lewis pocket-sprung mattresses are also available in premium collections like the Ultimate Collection.
For those looking for the most affordable mattress, consider the John Lewis Anyday Pocket Spring mattress.
Alternatively, consider the Eve Lighter Hybrid mattress, an affordable choice made with Evecomfort foam and pocket springs.
Climate Collection
The Climate Collection features temperature-regulating technology. 🌡️
These mattresses combine various cooling materials for a fresher feeling of sleep. 🌬️
This includes graphite-based materials with phase-change crystals and copper beads that release heat.
This means the mattress cools you when you're too warm and heats you up when you're chilly.
We discuss cooling materials in more detail in our cool mattress article.
If you’re a naturally hot sleeper, consider the John Lewis Climate Collection 1200 mattress.
Classic Collection
The Classic Collection includes traditional pocket springs.
This range can be divided further into the Classic Eco or Classic Wool range. ♻️🐑
The Classic Eco range focuses on sustainable materials whilst the Classic Wool range is made with an additional wool layer.
The Classic Collection is excellent for anyone after a traditional-feeling and supportive mattress without breaking the bank
Alternatively, consider the Simba Hybrid Pro, one of our favourite luxury mattresses with a natural wool layer:
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![Simba Hybrid Pro]()
![Simba Hybrid Pro]()
Simba![Simba]()
Hybrid ProPrice from £ 799The Simba Hybrid Pro is Simba's second-generation hybrid mattress that features a unique wool layer.The Simba Hybrid Pro is Simba's second-generation hybrid mattress that features a unique wool layer.Price from £ 799
Who makes John Lewis mattresses?
Multiple manufacturers make John Lewis mattresses across the UK. 🇬🇧
Are John Lewis mattresses made by Harrison Spinks?
Harrison Spinks is responsible for making John Lewis's own-brand mattresses.
A John Lewis mattress begins its journey on a 300-acre farm in Yorkshire.
These bespoke John Lewis Harrison Spinks mattresses are handmade and use fillings from British sheep. 🐑
But it’s not just John Lewis branded mattresses available at a John Lewis store.
What other mattress brands does John Lewis sell?
John Lewis sells a range of fantastic well-known brands too. 😱
These include:
- Silentnight mattresses
- Hypnos mattresses
- Simba Hybrid mattress
- Tempur mattresses
- Emma mattresses
- Vispring mattresses
- Sealy mattresses
From pillow tops, memory foam and even latex mattresses, John Lewis & Partners offers a huge selection of mattresses for every sleeping position. 😍
John Lewis memory foam mattresses are great, but we're excited to see there are some of our favourite memory foam brands stocked by John Lewis.
As Simba and Emma are primarily online, we think it’s fantastic that John Lewis also has these brands to try in-store. 🏬
Find out more about these premium bed-in-a-box mattresses:
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![Emma Original Mattress]()
![Emma Original Mattress]()
Emma![Emma]()
Original HybridPrice from £ 339The Emma Original Hybrid has replaced the flagship Emma Original, bringing a new hybrid design for advanced comfort, support, and temperature regulation."Get 5% off with our exclusive 'SLEEPHEROUK5' discount code."The Emma Original Hybrid has replaced the flagship Emma Original, bringing a new hybrid design for advanced comfort, support, and temperature regulation."Get 5% off with our exclusive 'SLEEPHEROUK5' discount code."Price from £ 339 -
![Simba Hybrid Mattress]()
![Simba Hybrid Mattress]()
Simba![Simba]()
HybridPrice from £ 599The Simba Hybrid mattress is a high-quality pocket-sprung mattress with multiple layers of foam. With 10 year guarantee.The Simba Hybrid mattress is a high-quality pocket-sprung mattress with multiple layers of foam. With 10 year guarantee.Price from £ 599
John Lewis mattress sizes
Mattresses at John Lewis come in a variety of sizes.
These include:
- John Lewis small single mattress - 75 x 90 cm (2’4” x 6’3”)
- Single mattress John Lewis - 90 x 190 cm (3” x 6'3")
- Double mattress John Lewis - 120 x 190 cm (4” x 6'3")
- John Lewis double mattress - 135 x 190 cm (4'6" x 6'3")
- John Lewis king size mattress - 150 x 200 cm (5” x 6’6”)
- John Lewis super king size mattress - 180 x 200 cm (6” x 6’6”)
- John Lewis emperor size mattress - 215 x 215 cm (7” x 7”)
Tempur and Vispring mattresses also come in special EU mattress sizes.
You should check the size you need before placing an order. 📏
John Lewis mattress prices
John Lewis mattresses range anywhere between £80 - £12,800. 💰
As John Lewis stocks some of the most high-end mattresses in the UK market, they can come at a premium price.
We advise you to find a balance between a realistic budget and the kind of quality you desire. ⚖️
John Lewis finance
If a John Lewis mattress is out of your price range, you’ll be happy to hear they offer interest-free credit finance. 💳
As long as you spend over £1,000, you will be eligible to spread the cost over 12 or 24 months.
So, for a £3000 mattress, you can choose to spread the cost over 12 months (£250 per month) or 24 months (£125 per month) without paying any interest.
However, it's up to you to decide if you're ready to take on the responsibility of a finance contract or save up the money to pay it in full.
John Lewis mattress sale & discount codes
You can find John Lewis discount codes online for an even better deal. 😱
As well as interest-free finance options, John Lewis has regular promotions on its mattresses. 🏷️
If you’re waiting for a John Lewis mattress sale, we recommend checking around Black Friday, Boxing Day, and Easter.
Alternatively, bookmark our discounts page for updates on all the latest mattress offers.
You can also sign up for our newsletter for seasonal news on the latest deals:
John Lewis bedding
Perhaps you need some sleep accessories to go with your John Lewis mattress?
Luckily, John Lewis provides an entire range of high-quality bedding to upgrade your bedroom. ✨
The John Lewis bedding range includes:
- John Lewis pillows
- John Lewis bed linen
- John Lewis duvet covers
- John Lewis mattress toppers
- John Lewis mattress protectors
John Lewis bedding is a mix of John Lewis own-brand bedding and long-standing British manufacturers such as Bedfolk, Fine Bedding Company and Cath Kidston.
John Lewis mattress toppers and pillows include a mix of brands such as Hypnos, Vispring, Tempur, and Kally Sleep.
They also have their own branded bedding and sleep accessories.
Who makes John Lewis bedding?
John Lewis has been partnered with Herbert Parkinson textile factory in Lancashire since 1953. 🤯
The team at Herbert Parkinson ensure all the feather and down used is a by-product of food production, so no animals are unnecessarily harmed.
They create customised tog ratings and pillows firmnesses depending on your needs cased in the highest quality of fabric. 🧶
Dunelm bedding is also a great alternative for those who want more budget-friendly options.
What else does John Lewis sell?
John Lewis & Partners isn’t just a bed manufacturer.
They’re one of the largest home and furniture retailers in the UK.
You can find other home products at John Lewis, including:
- John Lewis divan bases & bed frames
- John Lewis furniture
- John Lewis home appliances
- John Lewis sofa beds
- John Lewis cushions & beanbags
- John Lewis wardrobes
As well as home and furniture products, John Lewis also stocks various clothing brands, perfume, and electrical gadgets. 📺
John Lewis delivery
John Lewis offers free delivery for orders over £50.
Smaller items like bedding generally arrive within 5 working days, with deliveries taking place from Monday to Saturday between 7.30am and 6.30pm.
Once dispatched, you'll receive a tracking email, with carriers including Royal Mail, Evri, DHL, and DPD handling the transport.
For larger purchases like mattresses and other large furniture, you can pick your delivery slot.
The John Lewis delivery team provide a free 10-hour standard delivery slot and a 2-hour window the night before. 🌙
The delivery crew will also call about 30 minutes prior to their arrival.
The delivery team will take your order to your preferred room and, if requested, remove the packaging. 📦
Given that many John Lewis mattresses are handcrafted, delivery might take longer compared to other online brands.
If you're in a hurry to get a new mattress, you might want to explore other options.
Our top picks, such as the Hypnia Essentials Hybrid and Panda Hybrid Bamboo mattress, can be at your doorstep within 5 working days.
Our favourite alternatives for fast delivery:
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![Hypnia Hybrid Mattress]()
![Hypnia Hybrid Mattress]()
Hypnia![Hypnia]()
Original Hybrid MattressPrice from £ 319.99 £ (799.99 )The Hypnia Original Hybrid is as comfortable as top-rated competitors."Get 10% off with our exclusive 'SH10' discount code."The Hypnia Original Hybrid is as comfortable as top-rated competitors."Get 10% off with our exclusive 'SH10' discount code."Price from £ 319.99 (£ 799.99 ) -
![Panda Hybrid Bamboo Mattress]()
![Panda Hybrid Bamboo Mattress]()
Panda London![Panda London]()
Hybrid Bamboo Mattress ProPrice from £ 712.50 £ (950 )The Panda Hybrid Bamboo Mattress Pro is the world's most advanced bamboo mattress.The Panda Hybrid Bamboo Mattress Pro is the world's most advanced bamboo mattress.Price from £ 712.50 (£ 950 )
John Lewis sleep trial
Some mattresses at John Lewis may be eligible for the 60-day mattress trial. ⏳
To qualify for the sleep trial, you must purchase a mattress protector with your new John Lewis mattress.
The terms state a mattress protector must be purchased in the same transaction, which we think is a little unfair to those who already own a mattress protector.
You should check the product page to see if your chosen mattress is eligible for the sleep trial.
The trial date starts on the day your new mattress is delivered, and if you don’t find the mattress comfortable within 60 nights, you can exchange it for a new one.
Unfortunately, you can't get a full refund like other mattress brands.
This means if you don't like your John Lewis mattress, you'll have to choose another one from John Lewis.
We haven't found information about a sleep trial for other brands John Lewis offers, such as Simba and Emma.
So, it might be best to purchase directly from these brands to benefit from a 200-night trial and a full refund.
Our favourite Simba and Emma mattresses:
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![Simba Hybrid Mattress]()
![Simba Hybrid Mattress]()
Simba![Simba]()
HybridPrice from £ 599The Simba Hybrid mattress is a high-quality pocket-sprung mattress with multiple layers of foam. With 10 year guarantee.The Simba Hybrid mattress is a high-quality pocket-sprung mattress with multiple layers of foam. With 10 year guarantee.Price from £ 599 -
![emma nextgen cooling mattress]()
![emma nextgen cooling mattress]()
Emma![Emma]()
NextGen Cooling MattressPrice from £ 455.40 £ (759 )The Emma NextGen Cooling Mattress is made with temperature regulation technology."Get 5% off with our exclusive 'SLEEPHEROUK5' discount code."The Emma NextGen Cooling Mattress is made with temperature regulation technology."Get 5% off with our exclusive 'SLEEPHEROUK5' discount code."Price from £ 455.40 (£ 759 )
John Lewis mattress guarantee
Most John Lewis mattresses come with a 7-year guarantee, with a selection only guaranteed for 2 years.
This means you’ll be covered against manufacturing faults (such as mattress dipping) within this time frame.
This applies to all John Lewis own-brand mattresses, while other manufacturers have their own guarantees.
However, most mattresses should last anywhere between 8 - 10 years. ⏲️
We think that the John Lewis mattress guarantee could do more to match competitors, particularly on their higher-end products.
Nectar and DreamCloud both include a "Forever Warranty", which means your mattress will be protected for a lifetime.
Find out more about these brands below:
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![Nectar Hybrid Mattress]()
![Nectar Hybrid Mattress]()
Nectar![Nectar]()
HybridPrice from £ 499The Nectar Hybrid mattress combines memory foam with micro-coils for enhanced breathability.The Nectar Hybrid mattress combines memory foam with micro-coils for enhanced breathability.Price from £ 499 -
![DreamCloud Luxury Hybrid Mattress]()
![DreamCloud Luxury Hybrid Mattress]()
DreamCloud![DreamCloud]()
Luxury HybridPrice from £ 499The DreamCloud Luxury Hybrid mattress is a 5-layered premium mattress.The DreamCloud Luxury Hybrid mattress is a 5-layered premium mattress.Price from £ 499
Are John Lewis mattresses any good?
John Lewis & Partners is an established UK brand that has been around since 1864.
Unlike these newer bed-in-a-box brands, many of which are less than 10 years old, John Lewis is a veteran in selling mattresses and other home products. 🙌
They’re responsible for some of the highest quality mattresses available in the UK with an awareness of sustainability, as well as supporting British workers and local farms.
But can an old dog learn new tricks? 🐶
We think John Lewis could do a bit more work regarding sleep trials and guarantees to match current online competitors.
Our favourite mattresses:
-
![Panda Hybrid Bamboo Mattress]()
![Panda Hybrid Bamboo Mattress]()
Panda London![Panda London]()
Hybrid Bamboo Mattress ProPrice from £ 712.50 £ (950 )The Panda Hybrid Bamboo Mattress Pro is the world's most advanced bamboo mattress.The Panda Hybrid Bamboo Mattress Pro is the world's most advanced bamboo mattress.Price from £ 712.50 (£ 950 ) -
![Hypnia Supreme Hybrid Mattress]()
![Hypnia Supreme Hybrid Mattress]()
Hypnia![Hypnia]()
Supreme Hybrid MattressPrice from £ 399.99 £ (999.99 )The Hypnia Supreme Hybrid mattress includes an integrated pressure-relieving memory foam topper."Get 10% off with our exclusive 'SH10' discount code."The Hypnia Supreme Hybrid mattress includes an integrated pressure-relieving memory foam topper."Get 10% off with our exclusive 'SH10' discount code."Price from £ 399.99 (£ 999.99 ) -
![DreamCloud Luxury Hybrid Mattress]()
![DreamCloud Luxury Hybrid Mattress]()
DreamCloud![DreamCloud]()
Luxury HybridPrice from £ 499The DreamCloud Luxury Hybrid mattress is a 5-layered premium mattress.The DreamCloud Luxury Hybrid mattress is a 5-layered premium mattress.Price from £ 499 -
![emma nextgen cooling mattress]()
![emma nextgen cooling mattress]()
Emma![Emma]()
NextGen Cooling MattressPrice from £ 455.40 £ (759 )The Emma NextGen Cooling Mattress is made with temperature regulation technology."Get 5% off with our exclusive 'SLEEPHEROUK5' discount code."The Emma NextGen Cooling Mattress is made with temperature regulation technology."Get 5% off with our exclusive 'SLEEPHEROUK5' discount code."Price from £ 455.40 (£ 759 ) -
![Nectar Premier Hybrid]()
![Nectar Premier Hybrid]()
Nectar![Nectar]()
Premier HybridPrice from £ 599The Nectar Premier Hybrid combines pocket springs, micro springs, and memory foam.The Nectar Premier Hybrid combines pocket springs, micro springs, and memory foam.Price from £ 599 -
![Simba Hybrid Luxe]()
![Simba Hybrid Luxe]()
Simba![Simba]()
Hybrid LuxePrice from £ 1,199The Simba Hybrid Luxe is Simba's most advanced mattress with 11 premium layers.The Simba Hybrid Luxe is Simba's most advanced mattress with 11 premium layers.Price from £ 1,199
Contact John Lewis & Partners
Customer service: To contact John Lewis & Partners directly for complaints, support, or queries, please call them on 03456 080675, or complete their online contact form [1].
Registered office: John Lewis PLC, 171 Victoria Street, London, SW1E 5NN.
Frequently asked questions
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Does John Lewis recycle mattresses?
When you buy a John Lewis mattress, you can add a recycling option.
John Lewis will collect your old mattress when your new mattress is delivered.
John Lewis works with TFR Group [2] to ensure that old mattresses are sustainably recycled in their recycling facilities.
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Where are John Lewis beds made?
John Lewis beds are manufactured in the UK.
Harrison Spinks manufactures own-brand John Lewis mattresses on a 300-acre farm in Yorkshire.
John Lewis also sells other UK brands, including Simba, Hypnos, and Silentnight.
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Can you return John Lewis mattresses?
John Lewis mattresses come with a 60-night trial.
This means you can sleep on the mattress for 60 nights before deciding if it’s right.
Unfortunately, this policy is exchange-only, and you will not be able to get a full refund.
John Lewis mattress return policy
John Lewis offers returns on some large furniture items.
However, they state that mattresses cannot be returned unless indicated in a supplier promotion.
Small items can be returned unused in their original condition with proof of purchase within 35 days.
Visit their website to learn more about the John Lewis mattress return policy.
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John Lewis Trustpilot
John Lewis has a 4.0 rating on Trustpilot [3] with over 50,000 reviews.
This is much higher than some UK retailers like Dunelm (3.0) and Wayfair (2.1).
However, Argos (4.1), Dreams (4.8) and Bensons for Beds (4.5) have a higher rating with many more 5-star reviews.
We encourage you to read John Lewis mattress reviews and John Lewis delivery reviews before making a purchase to get a better idea of what kind of customer experience you can expect.
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Does John Lewis sell the Eve mattress?
John Lewis sells the original Emma and Simba mattresses.
However, the popular Eve Premium Hybrid mattress John Lewis and other Eve mattresses are not currently stocked.
To find out more about the mattresses John Lewis sells, scroll to the top of our article.
We've got a consecutive list of the popular own-brand mattress John Lewis collections.
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References
- 1 https://www.johnlewis.com/customer-services/email-us?source=contact-us%20%7c%20complaints%20%7c%20website
- 2 Commercial Mattress Recycling & Logistics | TFR Group
- 3 https://john lewis mattress reviews (slumbersearch is ranking as our top competitor with this keyword - getting to number one of “john lewis mattress” will be hard since john lewis ranks in all the top positions, but if we can kick slumbersearch from their position, we’ll be in good standing. they also have this keyword as their h1 and meta title) mattress sale john lewis single mattress john lewis mattress john lewis double mattress john lewis mattresses john lewis here also some more keywords that slumbersearch is ranking for (for their john lewis article) that we haven’t included: john lewis mattress review (we only have this once) eve premium hybrid mattress john lewis relyon pillows john lewis john lewis delivery reviews john lewis trust pilot
Alternatively, message us directly via the Contact Us page.