Who is Bensons for Beds?
Bensons for Beds is a UK bed retailer that most Brits will recognise. 😍
They are most well-known for selling beds, mattresses, and bedroom furniture.
Who created Bensons for Beds?
Cyril Benson [1] initially founded Bensons for Beds in 1950 as a general store. 🏬
In 1972, Bensons for Beds was launched as a bed centre.
However, Bensons for Beds didn’t gain huge popularity until much later.
In 2011, Bensons for Beds merged Sleepmasters and Bed Shed under the same umbrella with a brand-new business model.
How popular is Bensons for Beds?
Today, Bensons for Beds has over 170 stores across the UK. 🤯
Bensons for Beds is one of two leading bed retailers in the UK, alongside Dreams.
They currently have plans for an improved website, revamped store, and new products and machinery in their Huntingdon manufacturing plant. ⚙️
Bensons for Beds mattresses
Bensons for Beds sells exclusive mattresses that you can only order through its site or shop. 🤩
These Bensons mattresses include different materials and features for a variety of people.
iGel mattresses
The iGel mattresses are arguably the best products in the collection. 👑
Bensons iGel mattress reviews have a 98.8% customer satisfaction score.
These hybrid mattresses are a premium choice, costing anywhere between £700 - £2000.
iGel mattresses combine pocket springs with a plush or pillowtop of iGel Advance gel foam.
The gel foam is made with Graphene and FreshNow technology to regulate body temperature. ❄️
But what iGel mattress do you need?
The iGel range includes the following:
- iGel Advance 1600i mattress
- iGel Advance 2050i mattress
- iGel Advance 3000i Pillow Top mattress
- iGel Advance 3000i Plush Top mattress
- iGel Advance 3500i Plush Top mattress
- iGel Advance 4400i Plush Top mattress
Plush top mattresses are similar to pillow tops, except they have a square design that is flush with the mattress.
The mattresses can be bought with matching headboards and bases and include a 10-year guarantee. 🤞
The Therapur ActiGel Glacier 3600 is an excellent alternative to Bensons' iGel range.
The mattress includes advanced ActiGel foam for optimum pressure relief and over 3000 pocket springs for unmatched support.
Rollo mattresses
The Rollo range is one of the newest in the Bensons for Beds collection.
Made by Slumberland exclusively for Bensons for Beds, the Rollo range provides an affordable bed-in-a-box mattress.
Prices vary anywhere between £200 - £1000 for the Rollo Essentials to the more advanced Rollo Hybrid Duo.
Slumberland is one of the first manufacturers of mattresses to use "I’m Greener™" polythene packaging.
The eco-friendly packaging is made from sugarcane ethanol and recycled polythene.
They also use chemical-free covers and environmentally-friendly memory foam. 🌎
Each mattress comes with an 8-year guarantee and a 100-night trial.
The Hypnia Hybrid is a premium alternative to the Rollo collection.
This vacuum-sealed mattress combines pocket springs and memory foam for the ultimate side and back sleeping support.
Airstream memory mattresses
The Airstream memory range has been a staple product for the Bensons for Beds brand for years. ⏲️
These hybrid mattresses combine Sensaform foam with supportive pocket springs.
Previously named ‘Sensaform mattresses’, the Airstream collection has undergone multiple changes recently.
Here is an example of how the names have changed for anyone confused:
- Sensaform 3000 > Slumberland Clima Airstream Memory 3000
- Sensaform 6000 > Slumberland Clima Airstream Memory 6000
- Sensaform 9000 > Slumberland Clima Airstream Memory 9000
The BSI Kitemark-awarded mattresses are also made with eco-friendly polythene packaging. ♻️
The award-winning Sensaform memory foam offers zoned support for the hips and shoulders.
These Bensons for Beds mattresses come with an 8-year guarantee.
The Simba Hybrid has a similar feel to the Clima Airstream Memory 6000.
Yet, this advanced hybrid mattress comes with a 200-night sleep trial and a 10-year guarantee.
Simply Bensons
The Simply Bensons collection is the cheapest range.
These exclusive Bensons for Beds mattresses are made in the UK and are typically traditional coil mattresses.
They are a fantastic choice for kids who don’t need a mattress with all the bells and whistles.
The Simply By Bensons Calm mattress is great for those looking for a bit more support. 🧱
This mattress has 800 pocket springs with a medium feel.
The mattresses can be bought as a divan set with various headboard options and styles.
Take a look at our favourite budget-friendly mattress for kids below:
Bensons for Beds bed frames and divans
Bensons for Beds has a diverse range of bed frames and divan sets to go with your new mattress.
You can choose between a bed frame and a divan option.
Bensons for Beds divans
Divans may not be as stylish as bed frames, but they're often more convenient.
They measure the same size as a mattress as there is no additional frame around the edge.
They also have integrated storage, either drawers or ottoman storage.
Ottoman beds have a hydraulic mechanic, where the top of the bed base lifts up, providing plenty of storage within the base itself.
However, ottoman storage is often the most expensive option.
Alternatively, you could opt for 2 or 4 drawers, depending on how much storage you need.
Drawers aren't as durable as ottoman beds, but they're ideal for putting away lighter items such as spare bedding and throws.
Our size chart can give you an idea of divan sizes:
- Bensons single beds - 90 x 190 cm (3' x 6'3")
- Bensons for beds small double - 120 x 190 cm (4' x 6'3")
- Bensons double bed - 135 x 190 cm (4'6" x 6'3")
- Bensons for beds king size - 150 x 200 cm (5’ x 6’6”)
- Bensons for beds super king - 180 x 200 cm (6’ x 6’6”)
The only downside of a divan bed is that the headboard must be purchased separately.
But, this still often works out to be the cheapest option.
Bensons for Beds bed frames
Bensons for Beds bed frames come in an assortment of materials, including fabric, metal, and wood.
There are different types of Bensons bed frames available depending on your needs.
This includes:
- Bensons for Beds TV bed
- Bensons for Beds ottoman bed frame
- Bensons for Beds bunk beds
- Bensons adjustable beds
One of the most budget-friendly bed frames is the Hip Hop wooden frame.
But, there are lots of similar and cheaper bed frames available online.
Fabric bed frames are great for cushioning the head if you like to sit up in bed and read at night.
However, they are more susceptible to stains and wear and tear than some other bed frame options.
Wooden bed frames are highly durable and give the bedroom a light and natural look.
Take a look at our favourite bed frame alternatives below:
Bensons for Beds accessories
Bensons for Beds also sells accessories to complement your new mattress.
We'll guide you through the most popular accessories below.
Bensons for Beds pillows
You can typically find Bensons for Beds pillows behind the desk in-store.
These are available for you to try out and test on a mattress.
We recommend testing the pillow out on the mattress you are buying or a mattress similar to your current one.
One of the most popular pillows Bensons stocks is the Tempur Comfort Original pillow, made with pressure-relieving memory foam.
Bensons for Beds duvets
Alongside the pillows, there is typically a sample rack of duvets for you to feel in-store.
These duvets include a range of materials such as hollowfibre, duck feather and down, and Teflon.
These duvets are exclusive to Bensons for Beds and cannot be bought elsewhere.
A popular choice is the Teflon Loves To Be Washed duvet.
The Night Owl coverless duvet is a fantastic alternative for those who want to ditch the duvet cover.
This washable duvet is silky soft and stays in perfect condition after multiple washes.
Bensons for Beds mattress protectors
If you're buying a new mattress, Bensons for Beds staff will likely encourage you to buy a new mattress protector.
This helps to protect the bed from accidents and bacteria build-up over time.
One of the most popular mattress protectors in the Bensons range is the iGel mattress protector, which is fully waterproof.
The Nectar mattress protector has a similar waterproof design for a much more affordable price.
Bensons for Beds mattress toppers
Bensons for Beds sometimes sell mattress toppers, although these aren't typically displayed in their showroom, and you can't purchase them online.
A mattress topper can provide additional comfort to an unsupportive or uncomfortable mattress.
However, the mattress toppers available at Bensons are somewhat outdated.
Instead, we recommend purchasing a mattress topper online with the latest advanced materials to relieve pressure.
Take a look at our top recommendations:
Bensons for Beds bedroom furniture
Bensons for Beds bedroom furniture is also available to view in the showroom. 🙌
If you are redecorating, you might consider a piece of a new furniture set to complete the room.
The furniture range includes:
- Bensons for Beds wardrobes
- Bensons for Beds chest of drawers
- Bensons for Beds end tables
- Bensons for Beds sofa beds
- Bensons for Beds headboards
The Bensons furniture range comes in a variety of styles from dark wood to white gloss metal.
You can also choose from different wardrobe sizes depending on your available space.
Is Bensons for Beds any good?
It’s not easy to decide where to buy your mattress, and sometimes the most popular retailers aren’t necessarily the best choice.
So, what makes Bensons for Beds stand out against the competition? 🤔
We’ll unpack everything Bensons for Beds has to offer below. 👇
Bensons for Beds 40-night guarantee
The 40-night comfort trial is the standard trial that applies to every Bensons for Beds mattress.
To qualify for the trial, you must sleep on your new mattress for a minimum of 40 nights (maximum of 56).
You must also use a mattress protector and be able to provide proof of purchase - so keep your invoice in a safe place.
If you feel the mattress isn't right for you after 40 nights, contact the Bensons for Beds customer service team, and they will raise a ‘Comfort Code’ to be processed.
The trial only applies to the comfort of the mattress - so if you decide you don’t like the colour of your headboard, you won’t be eligible for a swap.🤨
The 40-night guarantee is exchange only, so you’ll have to choose another mattress to replace the one you bought and pay the difference.
Some Bensons for Beds products have longer trials, such as the Rollo range, which comes with a 100-night trial.
However, online retailers tend to offer much more extended trial periods. ⏳
Nectar and DreamCloud Luxury Hybrid mattresses have 365-night trials with full money-back guarantees!
5-year bed guarantee
The 5-year bed guarantee applies to every mattress (excluding cot mattresses) or bed set.
This means if you have bought a mattress, divan set, or mattress and frame together, you’ll automatically qualify for the 5-year warranty.
The guarantee covers faulty workmanship, such as dipping or other defects. 🛠️
It doesn’t apply to accidental damage - although you have the option to purchase BedGuard insurance before placing your order.
BedGuard protects the bed from spills, stains, and up to 3 instances of pet damage. 🐕😾
However, it’s always better to use a mattress protector to safeguard your mattress and warranty.
SleepPro
You might be wondering what SleepPro is.
The SleepPro is an advanced mattress machine you can test in-store, which takes you through all the firmness options. ☁️🧸🧱
People often make the mistake of thinking the SleepPro will tell you what mattress you need.
Instead, the SleepPro lets you try each firmness level (soft, medium, firm, and extra firm) all in one go instead of testing lots of different beds. 😀
In the Bensons store, you lay down on the SleepPro machine whilst the sales advisor guides you through each firmness level to see what feels comfortable.
The SleepPro machine is similar to an inflatable bed, and the sales advisor can increase or decrease the firmness by pressing a button that inflates or deflates the mattress.
The graphic below can provide a good indication of the firmness you need for your sleeping position:
The salesperson can then direct you to a couple of options based on your findings.
If you’re interested in trying the SleepPro machine, pop into any Bensons for Beds store and test it for yourself.
Buying mattresses online vs in-store
Before the online bed market gained popularity, shopping for a mattress was much more straightforward.
However, the choice of mattresses was also somewhat limited to a few beds in one store.
Today, there are many different options to choose from, both online and in brick-and-mortar shops.
We’ll try to help you narrow down your decision by breaking down the advantages and disadvantages of ordering online or in a shop. ⚖️
Shopping for a mattress online
Online shopping has increased over the last few years and is a great option for those who haven't got the time to wander around the shops.
Overall, we found many advantages to shopping for mattresses online.
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However, shopping online isn't for everyone, and it's certainly not always the best choice for local businesses.
Online shopping has many benefits that help keep the buyer protected even when they haven’t tested the mattress.
But what about buying your mattress from a brick-and-mortar store? 🤔
Shopping for a mattress in-store
Shopping online might be easier, but does anything really beat a day out browsing around the shops and trying out different beds?
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Shopping in-store can often be overcomplicated, especially when left with misleading sales advisors who are just trying to secure a sale.
But we think it’s also important to consider the risk of high street retailers closing.
Yet, it's indisputable that buying a mattress online is generally cheaper and more efficient.
Take a look at some of our favourite online brands:
Bensons for Beds sales
Bensons for Beds has sales online and in-store throughout the year. 🏷️
Each sale period usually rotates every 2 - 4 weeks, ending on a Tuesday night.
If you see a product you like that’s not currently on sale, it’s usually better to wait for the current deal to end and the new one to begin as products are rotated.
The best sale periods are around Easter and Christmas. 🐰🎅
What kind of sales does Bensons for Beds have?
Bensons for Beds has a variety of different offers on bedroom products.
The most popular sales on wardrobes and furniture are 3 for 2 or up to 25% off.
You can get as much as £300 off the price of beds and mattresses. 😱
Sometimes you can also save money on headboards or mattresses when buying products as a set.
If you buy a divan set and headboard, you could save an extra 10% off the headboard.
How to get the best deal at Bensons for Beds
Did you know you can haggle at Bensons for Beds to get a better deal?
"If you don’t ask, you don’t get", so you should always try to get the best deal possible.
You might feel a bit cheeky asking for a discount, but it’s all part of the fun and challenge of selling for the salesperson.
Try the following tips and tricks when asking for a discount:
🛍️ Place a big order in one go - if you’re spending a lot of money, you’re more likely to get the best offer, as the salesperson won’t want to lose such a high-value order.
🤫 Ask for a discount during quiet periods - if it’s busy, come back on a quieter day or at the end of the week (Sunday is typically the last day for the salesperson to reach their target).
🙎 Your approach should be polite but firm; tell the sales advisor you have a good offer in a competing retail store and see if they can win you over with a better deal.
🛍️ If you’re looking to get pillows and a mattress protector, mention this as these small items are a big part of the salesperson’s overall target, and they might be willing to give you a discount.
🏷️ Ask for the deal at the right time - if you’ve already sat down to place the order, they’ll have less incentive to win you over with a good deal.
🤝 Build a rapport with your sales advisor - as much as they are trying to gain your trust, you should do the same. If they like you, they’re more likely to go above and beyond to give you the best deal.
Bensons for beds discount codes
Bensons for Beds deals ensure you can enjoy regular promotions.
The best Bensons for Beds sales are around seasonal periods, although there will be sales all year round. ☀️🎃
Sometimes, it’s just a case of playing the waiting game until you find a Bensons for Beds promo code or in-store offer.
Online voucher codes are only available to use online, but some sales staff might match the price to secure the sale.
Likewise, you can bookmark our discounts page to keep up with regular online offers and Bensons for Beds discount codes.💰
Bensons for Beds NHS discount
Bensons for Beds offer a 5% NHS discount on the total order value.
Blue Light Card Holders may even get up to 10% off the price.
You’ll need to bring proof with you to activate your discount.
Ask in-store for more details. 📞
Bensons for Beds student discount
Unfortunately, a student discount is not available at Bensons for Beds.
We think this is a huge missed opportunity for new university students who may need a mattress for their accommodation.
However, students and the general public can access other Bensons discount codes online.
We'll be sure to advertise the best deals throughout this article and our discounts page!
Bensons for Beds payment options
Can’t find a Bensons for Beds voucher code online?
Luckily, Bensons for Beds offers interest-free credit to make shopping for a bed more affordable.
You can qualify for finance online or in-store if you spend a minimum of £300. 💰
No deposit is needed, and the total order can be spread over 12, 20, 30, or 36 months.
When shopping online, you can also pay in 3 interest-free instalments with Klarna Pay on orders between £35 - £800.
If you’re buying in-store and would rather avoid finance, you can leave a deposit and pay in full before your delivery date. ⏲️
You may also get an exclusive back-pocket Bensons for Beds discount from sales consultants if you shop in-store.
Bensons for Beds deliveries
Bensons for Beds deliveries are free on every order over £100.
You will be allocated a suitable delivery date when ordering in-store or online. 🚚
A day before your delivery, you will receive a reminder as well as a morning or afternoon slot.
You’ll also be contacted an hour before arrival to make sure you are home to accept the order.
Bensons for Beds offer a white glove delivery service on all beds, mattresses, and furniture items.
This means the courier will bring your products to your room of choice. 🥰
Does Bensons for Beds offer assembly?
If you have bought a divan, you can also request assembly for a small fee.
This means the delivery team will bring your new bed to your room of choice and put it together for you.
Assembly includes fixing the base together, popping on the castors or wheels, assembling any storage (drawers, ottoman etc.) and fixing the headboard to the base.
The best part is that they remove all the packaging, which can be a pain to get rid of otherwise. 😅
Does Bensons for Beds take away the old mattress?
When shopping in-store, Bensons will recycle your old mattress. ♻️
They also offer removal on your entire divan set if you replace your entire bed.
You will be given a green recycling bag, which you’ll have to pop your old mattress into before the courier arrives.
Depending on the condition, you could also donate your items to the British Heart Foundation.
Alternatively, most Bensons for Beds sales advisors will be able to recommend a third-party removal service. 👩🔧
Bensons for Beds customer service
The aftercare of your purchase is often more important than the order process.
Of course, you want to know if you’ll be taken care of after placing an order.
Bensons for Beds has an average score of 4.3 on Trustpilot, which has decreased in the last few years with negative Bensons reviews increasing.
What issues does Bensons for Beds have?
So, what problems might you face when ordering from Bensons for Beds?
There have been Bensons for Beds complaints of faulty mattresses, late deliveries and furniture damaged in transit.👎
According to Bensons for Beds reviews, these issues have taken months to resolve, with customers complaining of a lack of sympathy from customer service.
The effects of the lockdown certainly haven’t helped matters, but we think many improvements can be made on the customer service side.
Bensons for Beds has a 77% overall rating of Excellent on Trustpilot, which isn’t ideal compared to Dreams, which have an 87% Excellent score and 4.7 overall rating. 👌
Should I buy from Bensons for Beds?
Bensons for Beds is Britain's favourite bed specialist that has withstood the online competition. 🥇
If you want to support high-street retailers, Bensons for Beds is a great option.
To find the best deal, you should shop around similar retailers such as Dreams, Furniture Village and Oak Furnitureland who also sell beds and mattresses.
However, there are also some fantastic online brands to consider.
These come with long sleep trials, money-back guarantees, and fast delivery. 🚚
Check out our favourite online UK bed brands below:
Contact Bensons for Beds UK
Customer service: To contact Bensons for Beds directly for complaints, support, or queries, please e-mail them at enquiries@bensonsforbeds.co.uk or call them on the Bensons for Beds customer service number: 08081446160. The customer services team is available Monday to Friday, from 9 am - 5 pm. You can also visit them in-store from 10 am - 6 pm, although these hours differ depending on the location, so we recommend checking the Bensons for Beds opening times near you.
Registered office: Customer Services, Bensons for Beds, Huncoat Industrial Estate, Bolton Avenue, Accrington, Lancashire, BB5 6NJ
Alternatively, message us directly via the Contact Us page.